In the pursue of its business objectives SITTAM established and implemented a Quality Control System back in 1995. It is integrated with the business management system and guarantees domestic and foreign clients top reliability, efficiency and regularity in the services rendered. S.I.T.T.A.M. believes the quality of the services provided significantly influences the company’s image.
Consequently, business focuses on expanding volumes of business in areas already served but also on taking over new geographic areas and new market segments. We also firmly believe that the steady improvement of service quality, resulting in fewer errors and waste, can significantly contribute to the profitability of the company, improve work atmosphere and interpersonal relationships.
Thus we are committed to establishing and pursuing a quality policy based on the following principles: • the quality of the service SITTAM is known for on the market must never let clients down, be in compliance with the Manual specifications, laws and regulations • client satisfaction is directly proportional to the quality the company is able to express inside its organization.